Get in Touch With Us
Need help with custom packaging? Our team is ready to assist with quotes, design support, and order enquiries. We typically respond within 12 hours.
Phone Support
Speak directly with one of our UK-based packaging specialists. Available Monday to Friday during business hours.
+44 741152 3056 Mon–Fri, 9am–6pm GMTSales & Quotes
Send us your packaging requirements and our sales team will prepare a detailed, no-obligation quote for you.
sales@customboxpoint.co.uk Responses within 12 hoursOur Office
Visit or write to us at our London office. Our team is available during standard UK business hours to help you.
10 Downing Street London, SW1A 2AA, United KingdomCustomer Support
At Custom Box Point, we are committed to providing fast and reliable customer support. Whether you need help with a packaging order, design assistance, or production timelines — our team is ready.
Contact Details
London, SW1A 2AA
United Kingdom
Business Hours
| Monday – Friday | 9:00am – 6:00pm Open |
| Saturday | 10:00am – 2:00pm |
| Sunday | Closed |
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Send Us a Message
Fill in the form below and one of our UK packaging specialists will get back to you within 12 hours.
Why Businesses Choose Us
Over 500 UK brands trust Custom Box Point for their packaging needs. Here's why.
Free Design Support
Professional packaging design assistance included with every single order — no hidden fees or extra charges.
Competitive UK Pricing
Factory-direct pricing for custom packaging across the UK. Transparent, no-surprise quotes every time.
7-Day Turnaround
From approved artwork to dispatch in as little as 7 working days — fast production without cutting corners.
Nationwide UK Delivery
Reliable shipping solutions for businesses across England, Scotland, Wales, and Northern Ireland.
We Respond Fast &
Deliver Faster
When you contact Custom Box Point, you're not filling in a form into the void. You're reaching a real UK-based team of packaging specialists who genuinely care about helping your business succeed.
From your first enquiry through to final delivery, we keep communication clear, honest, and proactive — no chasing, no delays, no surprises.
- Response to every enquiry within 12 hours
- Dedicated account support throughout your order
- Free artwork checking before production begins
- Digital proof sent before any printing starts
- Order updates at every stage of production
Frequently Asked Questions
Quick answers to the most common questions we receive from UK businesses.
What is your minimum order quantity (MOQ)?
Our minimum order quantity is just 20 boxes — perfect for startups, product launches, and businesses testing new packaging before committing to a large run.
How long does production take?
Our standard turnaround is 7 working days from artwork approval. Rush orders may be available — contact our team to discuss your deadline.
Do you provide free design support?
Yes — every order includes free design support. Our in-house team will create or refine your packaging artwork at no additional cost before production begins.
Can I get a sample before ordering in bulk?
Yes, we can produce a physical sample or digital proof before your full production run. Contact our team to discuss sample options and lead times.
What file formats do you accept for artwork?
We prefer .AI, .PDF, and .EPS files. We also accept .PSD and .TIFF with linked assets. All fonts should be outlined and images embedded at 300 DPI minimum.
Do you offer eco-friendly packaging options?
Absolutely. We offer FSC-certified board, recyclable materials, soy-based inks, and water-based laminations. Mention sustainability requirements when requesting a quote.
Ready to Start Your Packaging Project?
Get a free, no-obligation quote from our UK-based packaging team. We'll respond within 12 hours.
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